AI Assistant

AI Assistant

A New Level of Automated Customer Management

AI asszisztens

BerényiSoft Ltd.’s AI Assistant module revolutionizes the modern corporate customer experience. This innovative solution helps in welcoming and directing customers, making the traditional receptionist role redundant. The AI Assistant communicates through an elegant display connected to an advanced microphone system, ensuring that every interaction is seamless and smooth.

Core Features of the AI Assistant

  1. Automated Customer Recognition and Direction
    Capable of instantly recognizing arriving customers and providing personalized assistance. No human intervention is required – the AI automatically directs every customer to the appropriate person or location.

  2. Communication and Notification
    The assistant automatically notifies the relevant staff member about the customer’s arrival, whether through a call or a message. The system ensures quick and accurate communication, so customers do not have to wait.

  3. Multilingual Communication
    The AI Assistant can respond to customer inquiries in any language, making it ideal for international visitors. The system bridges language barriers to provide an exceptional customer experience.

  4. Smooth Customer Management
    The assistant automates all processes necessary when a customer arrives, from managing entry permissions to answering questions. The AI ensures that every interaction happens seamlessly and swiftly.

  5. Data Security and Privacy
    The system employs secure data handling protocols, ensuring that customer information, such as names, appointment details, or other information, is always protected. The AI aligns with the company’s data protection policies, ensuring compliance and customer trust.

  6. Cost Efficiency
    By automating receptionist tasks, labor costs can be reduced while service levels improve. The AI Assistant never rests, providing 24/7 availability and continuous customer support.

Advantages of the AI Assistant

Specifically designed to simplify and enhance customer management for companies. This solution helps optimize customer relationships by automating receptionist tasks, ensuring that customers always receive timely and appropriate assistance. The assistant is not only fast but also highly precise, ensuring that every customer receives a personalized experience – regardless of the language they speak or their needs.

This system is particularly well-suited for environments with high customer traffic, such as office buildings, hotels, conference centers, or large corporate customer service centers. The AI Assistant can handle multiple customers simultaneously, automatically recognizing arrivals and directing everyone to the appropriate place.

Implementing the AI Assistant guarantees that a company can handle every customer quickly, precisely, and seamlessly, which not only improves the customer experience but also enhances the company’s efficiency. Automated customer management enables personalized experiences while reducing human errors and wait times. This ensures that the company always presents a professional, modern, and innovative image to its customers.

Optimize your customer management and elevate the customer experience to a new level!

 

BerényiSoftware Consulting and Services Ltd.

6726 Szeged, Alsó kikötő sor 11. D. bldg.

Phone: +36 30 777 7529

Development: fejlesztes@berenyisoft.com

Office: office@berenyisoft.com

Information: info@berenyisoft.com

Contact us!