SMS solution for medical offices
In today’s world, we live in the age of smartphones, as almost everyone has a phone in their pocket that is always with them. Often, incoming marketing emails and newsletters are not even considered or end up in the spam folder by default, thus escaping our attention. In contrast, SMS is almost immediately opened. The advantage of SMS is that it is available on all devices, so no development is required for it. However, no one likes long and lengthy messages.
Good marketing and informational messages are short and to the point!
Sending SMS is useful for medical offices during appointment scheduling. Increasingly, medical offices offer online appointment booking. Patients can book appointments from their computers or smartphones from anywhere, and then receive a confirmation via SMS. This includes the details of the appointment, such as which doctor they have an appointment with, the time, and, if necessary, which documents to bring. In private practices, they can also inform patients about delays due to prolonged work. This helps avoid potential frustration and eliminates the need to wait in the waiting room. For example, if the results of a blood test arrive, medical offices can send an SMS with a unique identification code that allows patients to access a specific results viewer on the clinic’s website to view their test results. If they do not have such a solution, they can send a similar message informing patients that a new document has arrived and can be viewed at the following link, redirecting them to the appropriate page.
Medical offices can also send SMS for marketing purposes. For example, they can send information about discounted medical examinations to their partner companies. They can also reach out to newly established companies or any company for marketing purposes where new employees need suitability examinations or just the annual mandatory suitability check. They can even offer discounts for employees. There are also private hospitals where the lift code is not given at the reception but sent via SMS to the patient, allowing them to reach the desired clinic.
