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Notification of clients via SMS message

Notification of clients via SMS message

You can send personalized messages or offers via SMS to hundreds of your clients, partners, or colleagues at once.

With this service, you can reach more clients because nowadays, few people read emails, especially those that end up in the Spam folder. This helps eliminate undelivered emails (e.g., due to incorrect email addresses), unreliable postal deliveries, and unnecessary leaflet distribution, which is an environmentally friendly solution. 95% of the sent messages are opened.

Where can it be used?

At Courier Companies

When a customer orders a package through an automated system, they will receive an opening code via SMS to access their package. If the status of a package changes, such as when the web store hands it over to the courier service, the customer will be notified in the same manner.

In E-commerce Websites for Marketing or Information Purposes

For example, they might announce a giveaway, send out a coupon code for discounts, or inform customers about a promotion on the website through an SMS.

In Medical Clinics

It is commonly used to inform patients about the exact time they should arrive for their appointment. The service can also be two-way; for instance, when a patient books an appointment, they receive a confirmation SMS. Additionally, if there is a delay or rescheduling, the patient can be notified via SMS. Laboratory results or expert opinions can also be sent out.

In a private clinic, it may be necessary to use a lift to reach the examination room, and access might require a code. In such cases, the access code can also be sent via SMS.

In Service Centers

  • The serviced product is ready.
  • The ordered part has arrived.
  • The time when the service technician will arrive at the customer’s home (Customers should be at home at the specified time).

In HR Companies

  • Annual medical check-ups or medical examinations for new employees.
  • Appointment time for signing the contract for a new hire.
  • Student cooperatives and employment agencies (e.g., when the bus to the workplace departs).
  • Castings (e.g., dress code: what color of clothing to wear to the audition).
SMS marketing szakszervízeknek Autószervíz program a digitális ugrás!

Our solution can assist any business!

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Useful information for mass SMS sending

Useful information for mass SMS sending

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You can send mass messages via SMS to hundreds of clients, partners, or colleagues at once. With this service, you can reach more customers. Nowadays, marketing emails and newsletters are often ignored, as they typically end up in the spam folder. Mass SMS is quick, efficient, and to the point. 95% of the sent messages are opened. The advantage of mass SMS is that there are no incorrect email addresses, uncertain postal deliveries, or unnecessary flyer distributions.

Messages can be divided into two types

GSM message

Unicode message

The GSM standard uses the English alphabet, so it does not include certain Hungarian characters, meaning messages must be written without accents. A single GSM message can contain up to 160 characters, while two GSM messages allow for 306 characters, and three GSM messages support 459 characters. As you can see from the character limits, the size of the message does not double with each additional SMS. This is because messages are chained together, with 14 characters used for linking in each SMS. The content size of the message is limited, and a message can be sent in a maximum of three SMS. Every character counts, including spaces, commas, and periods. Thus, if the message can be composed of three message characters, it will be sent as a single batch. However, the customer pays after the transaction, which in this case includes the cost for three messages.

Unicode includes accented characters. If you want to send a bulk SMS as a single message, it must fit within 70 characters. Two Unicode messages can contain up to 134 characters, and three Unicode messages can hold 201 characters. Here, too, you can see that the messages are chained together, which ensures that they are sent as a single batch. Let’s see an example: If you want to automatically send messages to your clients, use the SMS Sender for scheduled bulk SMS distribution. This is a 113-character Unicode message, so it sends the content of two messages at once. This SMS is a one-way communication, meaning it is sent from the cloud and can even be scheduled for delivery.

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SMS Marketing for E-commerce Stores

SMS Marketing for E-commerce Stores

What exactly do we mean by marketing?

Marketing is an activity, an institutional system, and a process whose goal is to create, communicate, deliver, and exchange value-creating offers for customers, clients, partners, and society as a whole.

Online Store

To ensure that an online store can operate successfully, it needs marketing tools that contribute to achieving this goal. The success of an online store’s marketing lies in being better than even the best. With a better website, more effective advertisements, and exciting content, it can attract more customers.

What marketing tools exist?

  • Content Marketing (e.g., blog posts, professional articles, podcasts, videos)

  • Search Engine Optimization (SEO): To place the online store as high as possible on search engine result pages for certain keywords

  • Social Media Marketing (e.g., Facebook, Instagram, LinkedIn, Snapchat, TikTok)

  • Paid Advertisements: Distinct paid content on Google, labeled with an advertisement tag. Can also be on other platforms, such as YouTube, Facebook, Instagram, LinkedIn.

  • Email Marketing: The simplest and cheapest, but not very effective. Nowadays, few people open such emails, especially if they end up in the Spam folder.

  • SMS Marketing: You can send personalized messages or offers via SMS to hundreds of your customers, partners, or colleagues at once.

Direct Marketing: Direct marketing (or direct sales) is a marketing activity where we communicate with potential customers/clients through direct contact. Our goal is to establish a direct connection with the target market through some form of advertising, thereby increasing sales.

SMS Marketing also falls into this category.

In what situations can we send SMS messages to our customers?

  • Discount coupon codes
  • Contests or giveaways
  • Promotional products in the online store
 

Notification

  • A product that was out of stock has been restocked.
  • The status of the order has changed.
  • The product has been handed over to the courier.

Let Your Online Store Have SMS Marketing Too!

Advantages of SMS Marketing:

  • Effective Customer Reach: 95% open rate.
  • Cost-Effective: No hidden costs beyond sending the SMS.
  • Environmentally Friendly: No need for printing flyers, so customers receive information digitally, which conserves and protects the environment.
  • Versatile Usage: Can be utilized across multiple areas.
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Bulk SMS for Service Centers

Bulk SMS for Service Centers

Why is mass SMS sending good for a service center?

There is no business that cannot successfully use the possibilities of mass SMS sending, and this is true for service centers as well. SMS marketing provides immediate reach with a high response rate. Well-crafted messages always have a personal aspect; the customer feels personally addressed, as if they were specifically thought of, counted on, and messaged. Thus, the mass-sent SMS messages have a significant mobilizing and purchasing-influencing effect.

No one likes to be bombarded with long, wordy messages. Important messages are short and to the point. One advantage of sending SMS is that you send a short and impactful message without unnecessary images and descriptive information. Nowadays, it can be said that almost everyone has a mobile phone. If you do not send SMS to your service center customers, it is highly likely that the competition will, and this is not good for your business.

It is an ideal choice for service centers with a large customer base, loyal customers, or business partners, where it is important for the message to reach the recipients quickly and on time. Our solution is even suitable for two-way communication.

In what cases might a service center send mass SMS to its customers?

Sales-related:

  • New model showcase days
  • Clearance model promotions
  • Winter-summer tire discounts
  • Oil change and parts discounts
  • Technical inspection promotions

Service-related:

  • Technical inspection notifications
  • Warranty service appointments
  • Periodic services
  • Service status updates
SMS marketing szakszervízeknek Autószervíz program a digitális ugrás!

Service Events:

  • SMS notifications tied to events, including dates and programs
  • Open weekends
  • Test drives

Additionally:

  • Well-wishes
  • Holiday messages: birthday greetings, name day wishes, Christmas greetings

Service centers that have access to their own customer database can quickly carry out a promotional campaign or any other campaigns that support the company’s growth, reputation maintenance, and customer retention. It effectively and precisely reaches the target audience and can be much more successful than an advertisement on a local radio or in a newspaper. There’s no need to worry about the message not reaching the customer, as might happen with an email ending up in a spam folder!